REALISTIC TEST CIS-CSM SIMULATOR - SERVICENOW CERTIFIED IMPLEMENTATION SPECIALIST - CUSTOMER SERVICE MANAGEMENT EXAM INSTANT ACCESS PASS GUARANTEED

Realistic Test CIS-CSM Simulator - ServiceNow Certified Implementation Specialist - Customer Service Management Exam Instant Access Pass Guaranteed

Realistic Test CIS-CSM Simulator - ServiceNow Certified Implementation Specialist - Customer Service Management Exam Instant Access Pass Guaranteed

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Tags: Test CIS-CSM Simulator, CIS-CSM Instant Access, CIS-CSM Valid Dumps Pdf, Latest CIS-CSM Exam Fee, CIS-CSM Reliable Exam Preparation

P.S. Free 2025 ServiceNow CIS-CSM dumps are available on Google Drive shared by VCETorrent: https://drive.google.com/open?id=1DHe-pBrOhCJo8H2cbsv9TXM3jQoPmkcQ

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam Sample Questions (Q67-Q72):

NEW QUESTION # 67
An Account Relationship is based on a defined account relationship type. Users with the System Administrator role can define two types of relationships:
Choose 2 answers

  • A. Account-to-account
  • B. Partner-to-customer
  • C. Customer-to-Consumer
  • D. Partner-to-account
  • E. Account-to-customer

Answer: A,D


NEW QUESTION # 68
Matching rules enhance assignment capability by ____________________.

  • A. Determining if account is a customer or partner
  • B. Providing dynamic matching of cases to groups or individuals
  • C. Matching best agent by availability
  • D. Matching best agent by skill

Answer: C

Explanation:
Explanation


NEW QUESTION # 69
Match the business rule to its function in the Self-Service Portal.
Hot Area:

Answer:

Explanation:

Explanation


NEW QUESTION # 70
Which type of catalog item may be found in a Service Catalog?

  • A. Requested Items
  • B. Content Items Most Voted
  • C. Execution Plans
  • D. Categories

Answer: B


NEW QUESTION # 71
Access to a Knowledge base or Article can be restricted based on a customer's assets and the product models using which of the following? (Choose two.)

  • A. ACL
  • B. Data Policy
  • C. User Criteria
  • D. Knowledge Product Entitlements

Answer: B,C


NEW QUESTION # 72
......

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